Careers at US Retail
Looking for more than just a retail job?
Unlike many retail environments, our scale allows us to offer structured development and advancement pathways, while local leadership ensures supportive relationships are built between all team members.
At US Retail, you’ll find opportunities to grow in a supportive, community-driven environment backed by the scale of an established franchise operator with multiple locations.
We hire for roles across:
Retail Team Members
Store Leadership
(Assistant Managers, Store Managers)
Pet Groomers
Grooming Apprentices
Whether you’re starting your career or advancing it, we provide training, mentorship, and clear pathways forward.
Make an Impact. Grow With Purpose.
At US Retail, careers aren’t defined by titles — they’re built through responsibility, development, and measurable impact. We combine operational excellence with a people-first culture where leadership is visible and advancement is intentional.
Our Employer Promise
Growth From Within
Many of our managers and store leaders began in hourly roles and advanced through hands-on training, coaching, and mentorship. Your growth is in your control — and we support it every step of the way.
Neighbors, Not Numbers
We operate at scale, but we lead locally. Our teams are known by name. Leaders are accessible. Contributions are recognized. We build relationships — with our neighbors and with each other.
Empowered to Lead
US Retail provides the resources and best practices you need to lead confidently within your role. With the tools — and the trust — to coach team members in real time, you’ll operate successful stores that practice leadership in every shift.
Purpose in Every Role
Whether you’re engaging with neighbors, mentoring a teammate, managing inventory, or maintaining a tidy store, your work has visible impact. Every role contributes to something bigger — creating meaningful experiences for pets, people, and the communities we serve.
Your Career Path at US Retail
Careers here are built through commitment, learning, and leadership.
• Shift Lead
• Assistant Store Manager
• Store Manager
• Market Team Leaders
Grow With Us: Hear From Our Team
I’ve had the opportunity to grow here because leaders invested in me from day one.”
Michelle started her career in an hourly role and worked her way into leadership through hands-on experience and mentorship. Today, she leads her team by example and focuses on creating a store environment where both employees and customers feel supported.
Michelle
Store Manager | Knoxville, TN
When I ask the right questions and help find the right solution, I’m giving pets a voice.”
Laura joined US Retail after spending years with Pet Supplies Plus and returning to the Knoxville area, where she was eager to continue doing the work she loves. With more than six years as a Store Team Leader, she brings deep experience and a strong connection to both her team and her customers.
She takes pride in being a voice for the pets she serves every day, helping pet parents find the right solutions and building lasting relationships along the way. Many of her former customers have followed her back over the years, a reflection of the trust and care she brings to her role.
Laura
Store Team Leader | Knoxville, TN
Search Open Positions
All applications are processed through our official system. We encourage candidates to apply directly through this site to ensure proper review.