FAQ
Do you have questions? We’ve have the answers!
US Retail is the largest Pet Supplies Plus franchise operator in the world. We operate more than 60 locations across 11 states and are responsible for hiring, developing, and leading the teams that operate those stores.
A franchisor is the company that owns the brand, systems, and business model. In this case, Pet Supplies Plus (PSP Group, LLC), is the franchisor. They provide the store brand, national marketing, and overall operating standards.
A franchisee is an independent company that owns and operates individual store locations under that brand. US Retail, Inc. is a franchisee of Pet Supplies Plus. That means we own and manage specific store locations and are responsible for hiring, developing, and leading the teams that work there.
When you apply through this site, you are applying to work for US Retail, Inc., the franchisee.
We regularly hire for:
- Retail Team Members
- Assistant Store Managers
- Store Managers
- Pet Groomers
Available positions vary by location.
Yes. Many of our stores offer both part-time and full-time roles depending on location and business needs. Position details are listed in each job posting.
Yes. Promoting from within is a core part of our culture. Many of our store leaders began in hourly roles and advanced through hands-on training, mentorship, and performance.
We provide hands-on, real-time training in neighbor service, product knowledge, operations, and leadership development. As you grow, coaching and mentorship continue to support your advancement.
Benefits may vary by role and employment status but can include:
- Competitive pay
- Advancement opportunities
- Same-day payment options
- Employee discount program
- Leadership development support
Details are provided during the hiring process.
You can browse open positions on our Job Search page and submit an application online. After applying, you may be contacted by a store leader or recruiter to discuss next steps.
After submitting your application:
- A hiring manager may review your experience
- You may be contacted for an interview
- Some locations may host hiring events or Career Days
We encourage applicants to apply formally online even if they attend an event.
US Retail operates more than 60 Pet Supplies Plus locations across multiple states. Visit our Locations page to find stores and job openings in your area.
Yes. Some locations host Career Day events where candidates can meet store leaders, learn about opportunities, and interview in person. Visit our Events page for upcoming opportunities.
We combine the scale of a multi-state retail operator with a community-focused culture. Team members are known by name, leadership is accessible, and advancement is intentional. If you’re looking for long-term growth, visible leadership, and meaningful impact, US Retail offers a clear path forward.
If hired, you will be employed by US Retail, the franchise operator of Pet Supplies Plus locations in your area.